If you are experiencing problems with your Rangemaster appliance and it is still within its manufacturer’s warranty, please register your service request here (or here for built-in appliances) alternatively, call us on 01926 457628 selecting the relevant option for your appliance. Please have your serial number and appliance details to hand. Once we have diagnosed the problem we can usually arrange for one of our approved engineers to attend (if necessary) within two working days.
OUT OF WARRANTY AND REPAIRS
If your product is out of warranty we can put you in touch with our Nationwide network of approved Rangemaster/Falcon engineers, operated by Repairtech Services (UK) Limited. All engineers are fully trained on our products and have fast access to genuine Rangemaster/Falcon spare parts.
Repairtech engineers can repair most products for a fixed price from as little as £195 including labour and any parts used. The fixed price is also inclusive of vat (exceptions apply). Call 01952980133 or alternatively, please click on the below link to book your fixed price repair.
For an out of warranty repair to a built-in product contact Minerva Warranty at 01759 487828 or email@example.com. Alternatively to purchase spare parts for your built-in products, please click here.
The fixed price includes a repair to the reported fault only – if you have multiple faults that require attention please contact Repairtech for a quote. Under the fixed price arrangement the engineer will only attend to the fault reported.
Induction cookers – a fixed price repair covers all parts of the cooker with the exception of induction hobs. If you require a repair to your induction hob contact Repairtech for a quote.
Refrigeration - not covered by the fixed price quote, please contact Repairtech for a quote
Cancellation fee – cancellations will be accepted up to twenty four hours of booking the Job provided that there has been no Engineers visit in the interim. A cancellation fee of £36 will be deducted from your refund. Cancellations on the day of the engineer’s visit will attract a cancellation fee of £84
No fault found – if the engineer attends and finds no fault with your product but ensures your product is working as specified there will be no refund.
OUT OF WARRANTY - SAFETY INSPECTION / COOKER SERVICE
Gas Safe Register recommends that all gas appliances undergo an annual safety inspection to ensure that they are safe to use and operating correctly. In addition, all electrical appliances (such as induction or ceramic cookers) benefit from regular maintenance to ensure that they remain safe and operating correctly.
We are pleased to be able to offer a safety inspection from as little as £132 or a full product service for your Rangemaster, Falcon and Mercury cookers (exclusions apply) through one of our approved repair agents, Repairtech Services (UK) Limited for the fixed price of £195. All Repairtech engineers are fully trained on these cookers, insured, DBS checked and have access to Rangemaster, Falcon and Mercury Technical support. They will ensure your appliance is safe and operating correctly to give many years of trouble-free service.
When undertaking the Service all functions of your appliance will be checked. In addition, the door-catch and oven door seals and hinge bushes will be replaced to ensure optimum performance of your oven. Once the service is complete it will provide piece of mind that your cooker is safe and operating correctly.
All spares fitted are guaranteed for 12 months and the labour content has a 3month warranty. In addition, you will be issued with a Safety Certificate upon completion of the work. A 12month reminder service is also offered.
For anyone who wants to go the extra mile and would like to have their cooker looking as good as new, cosmetic upgrades are available. Details are available from Repairtech on request.
To enquire further or to book a safety inspection/service contact Repairtech Services (UK) Limited on 01952980133 or click here
The fixed price covers the Safety Inspection and/or Service only. Any faults found during the Safety Inspection or Service are not covered by the fixed price and will attract an additional charge, for which a quotation will be given. Upon acceptance of the quotation a Job to rectify the fault/s will be issued.
NB. Excludes Mercury Thermastone and RC1090 products.
Cancellation fee – cancellations will be accepted up to twenty four hours after booking the Job, provided that there has been no Engineers visit in the interim. A cancellation fee of £36 will be deducted from your refund. Cancellations on the day of the engineer’s visit will attract a cancellation fee of £84.
GENUINE SPARE PARTS
To identify the relevant spare parts for your appliance including the following:
- Range cookers
- Built-in ovens
If you would like to purchase a part that you have identified please visit the Rangemaster Spares website here. Alternatively call us direct on 01926 457628 selecting option 5 for spare parts or email us firstname.lastname@example.org. Please have your serial number and appliance details to hand.
- Please click here for support with your Rangemaster product.