To help you get started, we’ve got all the answers you need to the most common questions regarding Rangemaster appliances, from where to buy to how to register a warranty. If you can’t find what you’re looking for, please email us with your query on firstname.lastname@example.org and we’ll get back to you as soon as possible.
My ice maker is noisy
Occasionally you may hear sounds, like the flowing of water or ice cubes dropping. These sounds are quite normal and are not a cause for concern or complaint. In periods of infrequent use ice cubes may stick together; again this is quite normal.
What is the best way to keep my fridge-freezer clean?
Disconnect the appliance from the power supply before cleaning.To keep internal odours to a minimum it is best to periodically clean the inside shelves, crispers, bins and wall. Empty the appliance of food and remove the shelves. Clean the interior using warm water and bicarbonate of soda with a soft cloth. Make sure that the interior is then dried carefully with a suitable cloth.
DO NOT use harsh abrasives, or aggressive cleaners as these can damage the interior of the appliance.
Shelves and other accessories (plastic and glass parts) can be cleaned in the sink using liquid dishwashing liquid and warm water. Make sure all soap is rinsed off and all parts are dry before replacing them inside the appliance. Always keep the door seals clean. The fridge is heavy. When moving the refrigerator be careful to protect the doors. Keep the refrigerator vertical and do not tilt the refrigerator – this helps prevents damage.
Do I need to defrost the freezer?
Defrosting is done automatically so there is no need to manually defrost this appliance.
DO NOT use mechanical devices to accelerate the defrosting process.
Where can I find my serial number?
The serial number is located inside the fridge on the side of the walls. It is also in the User Manual.
When does the light come on?
The LED interior lights come on when the door is opened. The performance of the light is not affected by any of the appliances other settings.
Where can I buy spare parts/ accessories?
If you only need to buy spare parts, you can buy them directly from us by calling 0870 789 5107. Please have your serial number and appliance details to hand. (To find your serial number, refer to 'where can I find my model or serial no?' in the FAQs).
We offer a collection of cookware, tableware, accessories, and textiles all of which has been sourced and developed to work with our Rangemaster range cookers. To view or purchase items from our Cookshop simply go onto www.rangemastercookshop.co.uk, or if you prefer the personal touch please call 0800 8046261 to speak to a member of our customer service team who will be happy to help.
Can I purchase an LPG cooker?
Certain models are available to order as an LPG cooker. Please check the brochure or the website (www.rangemaster.co.uk) for availability. Please note that the cookers need to be ordered as all LPG. Dual fuel models can be converted.
Where can I find, view or buy a cooker?
We have a customer display database that enables you to locate Rangemaster stockists and showrooms that are close to your home. It lists all products that are available at the stores displayed.
Simply go onto www.rangemaster.co.uk and then click on the 'find nearest stockist' tab.
Enter your postcode or town, and then the distance you are happy to travel.
Note: We advise that you contact your local stockist prior to your visit to check stock availability.
Can I convert to an LPG cooker?
Yes, only if your cooker is dual fuel and gas is supplied to it. Please call consumer services on 0800 8046261 or 0370 7895107 with your serial number to hand and order a LPG conversion kit. This will need to be fitted by a Gas Safe fitter.
If your cooker is gas only then you cannot convert it to LPG.
What size baking trays can I fit into the right hand fan ovens of the 90cm, 100cm, 110cm Ranges?
The optimum sizes are:
|90cm||285mm (11") x 210mm (8")|
|100cm||310mm (12") x 240mm (9.5")|
|110cm||340mm (13.5") x 340mm (13.5")|
The left- hand fan ovens on range cookers use a tray up to 340mm (13.5")
For the best results we recommend that you do not use larger baking trays in Rangemaster fan ovens. Take a look at www.rangemastercookshop.co.uk for baking trays and lots more cookware to work perfectly with your Rangemaster.